Expal Customs Services in Malaysia
Expal Customs Services can help you with the complexities of border controls and customs regulations.
For import and export cargos. At both – origin and destination.
What is required to complete Expal Customs Services?
One-time process
1. Customer set up – To enable Expal handle the shipment
Mandatory documents required:
- Appointment Letter (Sample as attached)
- Form 9 (SSM – Company Registration)
- Fom 49 (SSM – Company Directors List)
- Identity Card of the Signatory who signs the appointment letter
Attached sample letter appointment for Port Klang, Penang, Tanjung Pelepas and Pasir Gudang. Other location to provide upon request.
Definition of tab:
First tab – Checklist on required documents for nomination from customer
Second tab – Perlantikan agen letter (customs nomination letter)
Third tab – Pengesahan Nama and alamat (Address verification letter)
Fourth tab – Senarai Nama Ejen ( Letter requesting agent details)
Lead time: 3-5 days (with completed documents received)
2. For checking on the nomination status
We only require a letter from customer which is letter requesting agent details (TAB 4. Senarai Nama Ejen in excel file) . With this letter we able to check on the nomination list first with customs. Sample of letter
3. Signed of Power of Attorney (POA)
This grants permission for Expal to complete MCS on behalf of the customer.
- Certified copy of Company registration
- Certificied copy of VAT Certificate/Tax ID
- Original ID Card/Passport of customer’s authorized board director (when submitting customs)
- POA
Standard Process
1. Import Entry declaration
Mandatory of documents required:
- CIPL – Commercial Invoice and Packing List
- B/L – Bill of Lading or Seawaybill
- Import License/Permit (if required)
- COO – Certificate of Origin
- Lead time: 1 day
2. Export Entry declaration
Mandatory of documents required:
- BC – Booking Confirmation
- CIPL – Commercial Invoice and Packing List
- COO – Certificate of Origin
- Lead time : 1 day
FAQ
What can hold up my Customs Clearance?
A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.
What is a classification number HS Code?
A classification number is a unique 9-digit code that relates to a specific product and determines the amount of Duty payable.
Why do I need to provide a classification HS Code?
It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please contact Expal, who can assist in an advisory capacity on face value only.
How will I know when my shipment has cleared customs?
Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.
Who can I contact regarding my Customs Clearance?
Please contact your Customer Service Representative.
Who will invoice me for my Customs Clearance?
Expal will raise an invoice for all Customs and Port entry related costs.